Terms of service

Terms & Conditions

Effective Date: 26/06/2026

These Terms & Conditions govern the provision of services by Omnipotent Digital Ltd (“we”, “our”, “us”) to our clients (“you”, “your”). By engaging our services, you agree to these terms.

1. Our Services

Omnipotent Digital Ltd provides digital design, development and marketing services including, but not limited to:

  • Brand Identity & Logo Design

  • Website Design & Development

  • Web Applications

  • Mobile Applications

  • Internal Business Systems

  • Social Media Management

  • Social Media Content Creation

  • Marketing Materials

  • Motion Graphics

  • Drone Photography & Videography

  • Digital Consultancy

2. Services Not Included

Unless specifically agreed in writing, our services do not include:

  • 3D Rendering

  • Advanced Visual Effects (VFX)

  • Complex Motion Graphics or CGI

  • Copywriting beyond agreed scope

  • Photography (unless quoted)

  • Printing costs

  • Paid advertising budgets

  • Third-party software licences

  • Domain registration fees

Additional services can be quoted separately.

3. Project Payments

A 50% non-refundable deposit is required before any project work begins.

The remaining 50% balance becomes payable immediately upon project completion and before final handover of any files, website, application or deliverables.

Projects will not commence until the initial deposit has been received and cleared.

4. Project Timeline

Project timelines begin only after:

  • The deposit has been received.

  • All required content has been supplied.

  • Project requirements have been confirmed.

Delays caused by the client may result in revised completion dates.

5. Rush Projects

Projects requiring accelerated delivery outside our normal production schedule may incur a Rush Fee.

Rush fees are quoted individually depending on project complexity and required turnaround time.

6. Revisions

Unless otherwise stated in your quotation, projects include two rounds of revisions.

Additional revisions requested beyond the agreed allowance will be charged at our current hourly rate.

Major changes to the agreed project scope may require a revised quotation.

7. Scope Changes

Any work requested outside the original quotation or specification is considered additional work and may incur additional charges.

Changes to project requirements after development has commenced may affect delivery times and costs.

8. Website Hosting

Where Omnipotent Digital Ltd provides website hosting:

  • Hosting fees are billed monthly.

  • Hosting services are paid by Omnipotent Digital Ltd to the hosting provider.

  • Clients reimburse Omnipotent Digital Ltd according to their agreed hosting plan.

  • Failure to pay hosting fees may result in suspension of services.

Hosting fees are separate from website development costs.

9. Domains

Where requested, we may register domains on behalf of clients.

Unless otherwise agreed, domain registration costs are billed separately and remain renewable annually.

10. Client Responsibilities

Clients agree to:

  • Provide accurate information.

  • Supply required content promptly.

  • Respond to requests for approval within a reasonable timeframe.

  • Ensure they have permission to use all supplied content.

Project delays resulting from missing information or approvals remain the responsibility of the client.

11. Intellectual Property

Ownership of the final completed project transfers to the client once full payment has been received.

Until final payment has cleared, all concepts, designs, source files and code remain the intellectual property of Omnipotent Digital Ltd.

We reserve the right to display completed work within our portfolio and marketing materials unless otherwise agreed in writing.

12. Software & Third-Party Services

Projects may incorporate third-party software, APIs, plugins or platforms.

Omnipotent Digital Ltd is not responsible for outages, pricing changes or discontinued services provided by third parties.

Licence fees for third-party software remain the client’s responsibility unless otherwise agreed.

13. Maintenance & Support

Unless covered under an ongoing maintenance agreement, support following project handover is chargeable.

Maintenance plans are available upon request.

14. Cancellation

Clients may cancel recurring services by providing 30 days’ written notice.

Deposits already paid are non-refundable.

Any work completed before cancellation will be invoiced and payable immediately.

15. Refund Policy

Due to the bespoke nature of our services:

  • Deposits are non-refundable.

  • Completed work is non-refundable.

  • Refunds are only considered where required by applicable law.

16. Limitation of Liability

Omnipotent Digital Ltd shall not be liable for indirect, incidental or consequential losses arising from the use of our services.

Our total liability shall not exceed the amount paid by the client for the relevant project.

17. Confidentiality

Both parties agree to keep confidential any proprietary or commercially sensitive information shared during the course of a project.

18. Force Majeure

We shall not be held liable for delays caused by circumstances beyond our reasonable control, including natural disasters, internet outages, supplier failures or government restrictions.

19. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

20. Contact

Omnipotent Digital Ltd

Email: info@omnipotentdigital.co.uk

Website: www.omnipotentdigital.co.uk

Registered in England and Wales

By engaging our services, you agree to these terms and conditions.